Conflict Management NCFE accredited level 1
Mentoring West Midlands
Area’s support can be offered
Sandwell Dudley Wolverhampton Central Walsall
where is it?
Our offices in Willenhall
West Midlands House, Gipsy Lane, Willenhall, Wolverhampton, WV13 2HA
Or at hubs and if helpful, in the community
Normally set out over 4-6 sessions over several weeks
Overview of Support offered
We now offer a level 1 qualification that provides you with the opportunity to learn about conflict, what drives it and how better you can manage your responses to it. The Conflict Management course (IIQ3694) is a level 1 qualification and contains 5 units:
IIQ3694/001 An Introduction to Conflict Management & Resolution
IIQ3694/002 Understanding Different Conflict Management Styles
IIQ3694/003 Causes of conflict and dealing with conflict in different, positive ways
IIQ3694/004 Managing a Conflict Scenario
IIQ3694/005 Resolving conflict, the benefits and the way forward
This includes learning needs assessments and setting of individual learning plans.
We already successfully deliver this to those struggling with challenging behaviours and mental health issues.
Is this activity linked to;
Increasing confidence Increasing motivation Increasing Optimism Improving employability
Where does this support fit into my journey?
Engagement This is me I’m up for it I’m ready I’m on my way
If group; Minimum No. 2 Maximum No. 5
What equipment should I bring?
Based upon the work we have undertaken to date we can report back, in line with our NCFE independent feedback:
- Increased understanding of own behaviours and improved listening skills
- Increased skill levels in recognising conflict and managing more appropriate responses to it
- Increased confidence in working relationships and personal relationships due to the above