Course - Preparing for a Job in Business Administration

Sandwell College

Area’s support can be offered

Sandwell   Dudley   Wolverhampton   Central   Walsall

contact us

Ann.llewellyn@sandwell.ac.uk

where is it?

Spon Lane, West Bromwich, B70 6AW

Duration?

This is a full-time five week course, start dates to be agreed with applicant.

Overview of Support offered

If you are interested in working in an office or business environment you will need some basic skills. This course will prepare you for that job. The course is made up from a selection of the following units.

Group A
Principles of business communication
Health and safety in a business environment
Principles of business administration
Principle of personal performance and development
Principles of working in a business environment
Work with others in a business environment

Group B
Meet and welcome visitors in a business environment
Use a telephone and voicemail system
Use office equipment
Communication in a business environment
Store and retrieve information
Using email
Deal with customer queries, requests and problems

Is this activity linked to;

Increasing confidence   Increasing motivation   Increasing Optimism   Improving employability

Where does this support fit into my journey?

Engagement   This is me   I’m up for it   I’m ready   I’m on my way

Session type

Individual   Group
Minimum No. 5   Maximum No. 12

what equipment should i bring?

Pen, writing pad.

Outcomes expected

This course is for you if you want to work in an office or business environment. You will use the skills and knowledge that you learn whilst at the same time achieve Level 1 in Business Administration qualification.